9999 Privacy Policy: How We Protect Your Data

Registration Data

When you create a 9999 account, we collect the personal details you provide, including:

• Full name and date of birth
• Email address and mobile number
• Username and password (stored in encrypted form)
• Residential address in the Philippines

Identity Verification (KYC) Documents

To comply with platform security requirements and protect all players, we may collect identity documents such as a Philippine passport, driver's licence, or government-issued ID like SSS or UMID. These documents are used solely for verification and fraud prevention purposes.

Payment and Transaction Data

When you deposit or withdraw funds, we record transaction details including amounts, timestamps, and the payment channel used — such as GCash, Maya, online banking, or bank transfer. We do not store full payment account credentials on our platform.

Usage and Behavioural Data

We automatically collect certain data when you use the platform, including:

• Pages visited and features used
• Games played and betting history
• Device type, browser, and operating system
• IP address and approximate location
• Session duration and interaction patterns

This data helps us improve platform performance and personalise your experience on 9999.

Trusted Service Providers

9999 works with a limited number of trusted third-party providers to operate the platform — including payment processors, identity verification services, and technology infrastructure providers. These partners are contractually bound to handle your data securely and only for the specific purpose for which it was shared.

Legal and Regulatory Obligations

We may be required to share certain data with relevant authorities in the Philippines when legally obligated to do so — for example, as part of an investigation into fraud or financial crime. In such cases, we will only disclose the minimum information necessary to comply with the legal requirement.

What We Never Do

• We do not sell your personal data to any third party
• We do not share your data with advertisers or data brokers
• We do not transfer your data outside of our approved service provider network without appropriate safeguards
• We do not use your data to make fully automated decisions that significantly affect you without human oversight

How 9999 Uses Cookies

9999 uses cookies and similar technologies to keep you logged in, remember your preferences, and understand how the platform is being used. Cookies are small text files stored on your device and do not contain sensitive personal information such as passwords or payment details.

Types of Cookies We Use

• Essential cookies: Required for the platform to function — such as session management and security tokens.
• Performance cookies: Help us understand how players navigate the platform so we can improve it.
• Preference cookies: Remember your settings and language preferences across sessions.

Encryption and Secure Access

All data transferred between your device and 9999 is protected using SSL (Secure Sockets Layer) encryption. Account passwords are stored in hashed form — we cannot read your password, and neither can anyone else. Sensitive account actions, such as withdrawals and password changes, require OTP (one-time password) confirmation to your registered mobile number.

Infrastructure and Access Controls

Our servers are hosted in secure environments with access restricted to authorised personnel only. We apply the principle of least privilege — team members can only access the data they need to perform their specific role. Access logs are maintained and reviewed regularly.

In the Event of a Data Breach

In the unlikely event of a data breach that affects your personal information, 9999 will notify affected users in a timely manner and take all reasonable steps to contain the incident and minimise harm. We will also cooperate with relevant authorities as required.

Right to Access

You can request a copy of the personal data we hold about you. We will provide this within a reasonable timeframe after verifying your identity.

Right to Correction

If any of the personal information we hold is inaccurate or outdated, you have the right to request a correction. Some details, such as your name or date of birth, may require supporting documentation to update.

Right to Deletion

You may request deletion of your account and associated personal data. Please note that some data may need to be retained for legal, financial, or fraud-prevention purposes even after account closure. We will inform you of any such exceptions at the time of your request.

Right to Opt Out of Marketing

You can withdraw consent for marketing communications at any time through your account settings or by contacting support. Withdrawing consent for marketing will not affect your ability to use the platform or receive essential account notifications.

How Long We Keep Your Data

9999 retains personal data only for as long as it is necessary to fulfil the purpose for which it was collected, or as required by applicable laws and regulations. In general:

• Active account data is retained for the duration of your account
• Transaction records may be kept for up to seven years for financial compliance purposes
• KYC and identity documents are retained as required by platform policy and applicable obligations
• Marketing-related data is deleted promptly upon opt-out

Once data is no longer required, it is securely deleted or anonymised so it can no longer be linked to you.

How We Notify You

9999 may update this Privacy Policy periodically to reflect changes in how we operate or to comply with updated regulations. When material changes are made, we will notify registered users via email or an in-platform message. The "Last updated" date at the top of this page will always reflect the current version.

Continued use of the 9999 platform after a policy update constitutes your acceptance of the revised terms. If you do not agree with the updated policy, you may close your account by contacting our support team.